Doing research shouldn't be held back by your search experience. The Gale product platform was updated to deliver a consistent and easy experience across Gale's product portfolio.
Research Updating the product platform was a multi-year effort and got feedback from hundreds of both customers and users - an important distinction in the B2B world.
Design Design involved helping prioritize features that would have the greatest impact and still allow the development team to make the launch window. I created Axure prototypes and then worked with the front-end designer / developer to implement the design and get the feel right.